RISK MANAGEMENT...
Risk management, the guarantee of trust in the CB system
Interview: Gilles Guitton
Working together to contain basic risks
Expertise: Jacques Faurel
Expertise: Fabien Lang
Expertise: Jacques Stern
Major risks: prevention the aim
"A zero risk culture
is meaningless
"
Interview: Yves Randoux
"A ZERO RISK CULTURE IS MEANINGLESS"
Interview: Yves Randoux
"The high level of security in the CB system is still compatible with its effectiveness as a consumer system"
Yves Randoux,
CEO of Groupement des Cartes Bancaires “CB”.
For Cartes Bancaires, the CB system’s security and risk containment are both commercial and regulatory requirements. Since 1999, through our unique “Risk Management” structure, we have been focussing upstream on the identification, analysis and processing of all technological risks in the electronic payment chain. Our approach aims to bring onboard all stakeholders, in liaison with the experts in the various institutions. This risk prevention and management policy has led to particularly positive results. It has allowed the CB card to become a totally reliable and secure method of payment imbued with user trust.
The results of TNS-Sofres surveys are eloquent in this respect: the bankcard is more than ever the method of payment preferred by French and even Europeans, principally because it is considered particularly secure. Our security requirements must not, however, disrupt or hinder the CB system’s operation.
This risk prevention and management policy has led to particularly positive results."
The level of security must be very high but remain compatible with the required effectiveness of a mass consumer system. It is for this reason that we constantly check with all CB system stakeholders that our standards are economically realistic. A zero risk culture is meaningless. Our aim is to maintain a balance between an acceptable level of risk and an economically viable level of investment.
Interview by Delphine Goater
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