I can call from a telephone box using my bank card
TRUE : this function exists, but it is tending to disappear with the mass use of portables to the detriment of telephone boxes. In telephone boxes, the CB window sticker is displayed.
If I am threatened in front of a cash machine, I can give the alert by entering my code backwards.
FALSE : this is an unfounded rumour. If you enter your confidential code backwards, the police will not arrive… unless by chance!
If my bank sends me an e-mail requesting me to update my bank details, I must reply immediately
FALSE : caution – you are doubtless subject to a "phishing" attempt, that you will be able to avoid with a little attention. You should never give your bank details by e-mail. Several clues should draw your attention and dissuade you from filling in the form. For example, it contains faults in English (or in French). Certain confidential information is never requested in a genuine form, such as your confidential code, your remote bank identifier and your password. If you are confronted with this type of attempted fraud, do not reply and send it as quickly as possible to the following address www.internet-signalement.gouv.fr
In France, a merchant can add fees for settlement by bank card, especially in the case of amounts less than €15.
FALSE : CB merchants can set a minimum amount below which they will not accept payments by bank card, but, in France, they are not allowed to add fees for accepting payments by card (a practice known as "surcharging").
The CB card that I use remains the property of my bank.
TRUE :Indeed, this is specified in your cardholder’s contract and on the back of your bank card is the statement "Important: card strictly personal, property of [name of your bank] issuer, which may withdraw it at any time".
The second figure in the number of the CB card corresponds to the user’s sex, as for the French medical-insurance card.
FALSE : The numbers on your bank card relate to identification data that is not linked with the sex of its holder. Also, the first figures embossed on the back of the bank card identify your bank. For more information...
To evade the strong authentication system by SMS, a fraudster could call my bank, state that they have changed telephone numbers and give their own.
FALSE :when a request is made to change portable telephone numbers, your bank will always check your identity (for example, through the answer to a secret question previously given by the legitimate user of the card). The dispatch of a code by SMS is currently one of the surest means of making payments over the Internet in complete security. For more information…
When I make a payment over the Internet, my bank can send me a text message to communicate a code to finalise my transaction.
TRUE :the SMS message that you receive is one of the resources used by the banks to secure CB card payments over the Internet. For more information…
When a small padlock appears alongside the URL of the site on which I make online payments, this means that the banking information that i give is secured.
TRUE:the padlock, just like the "s" after "http" in the URL, is a sign of security. For more information…
