The DIAPASON programme (Post-Care Pathway Payment Processing) aims to streamline the administrative process for patients and the intake, billing, and collection workflow across all public healthcare facilities.
To date, less than 5% of bills result in immediate payment by the insured upon leaving the medical facility.
A very significant portion of this out-of-pocket cost goes uncollected, resulting in:
Given that the average payment term is 35 days, invoices are currently sent by mail, and payment is made by check or credit card through the government’s payment platform.
The Diapason project was developed by the Ministry of Health in collaboration with the General Directorate of Public Finance (DGFIP) and CB.
